Abstract— Along with the rising of environmental issues, this paper attempt to contribute a better environmental performance of the organization through a lean business process. Specifically, this paper studies business process improvement in healthcare clinic as one form of small medium enterprises in the healthcare business. Assessment of current business process in the object of the case study using business process mapping (BPM) methodology shows the significant amount of delay and transport activities that considered being a waste. To eliminate the waste activities, this paper proposes ERP system adoption as the supporting information system of the clinic. It is expected the new business process supported by ERP system can give positive environmental impacts through the lean business process..

Index Terms— lean business process, enterprise resource planning, business process mapping, environmental performance.

Cite:Nissa Syifa Puspani, Arry Hutomo, and Iqbal Yulizar Mukti, "Lean Business Process for Better Environmental Performance: A Case Study of ERP System Adoption" Journal of Advanced Management Science, Vol. 6, No. 1, pp. 22-25, March 2018. doi: 10.18178/joams.6.1.22-25